Archive for March, 2009



Social media ROI – IT4 Business Event

Tomorrow will be my last lecture as an IBMer, at the 2009 Israel Chamber of Information System Analysts, at Ramat Gan. Similar to last week’s lecture, I’ll be speaking about social media ROI’s, why should a company consider deploying social media solutions, present some customer references and wrap up with IBM’s own deployment story – all in 30min.. :-))
The presentation (in Hebrew) is already available over at slideshare.
My slot is at 12:30 – see you at the event.

During the presentation I referred to Nielsen’s recent report (March 2009) Global Faces and Networked Places (PDF, 2.1MB), pointing out some of the facts about social media in 2008 and beyond. Definitely worth the read.

Facebook is NOT Enterprise-ready

My good friend Arjan Radder, Social Media Sales Mgr., IBM Europe, will visit Israel next week, to speak at TheMarker Com.vention and meet some of our customers that are in various stages of social media adoption. This will be Arjan’s 3rd visit to Israel and obviously we’re excited to have him here. His agenda is filling up very quickly, but we still have some open slots.
So, if your company is looking into social media solutions – blogs, employee directory, wikis, social networks and the likes – and you want to hear what IBM has to offer, give me a ring and we’ll work something out.

TheMarker interviewed Arjan earlier this week (by phone), and the full interview is available in today’s print version, as well as online. Since both are in Hebrew, here are some notable portions of the interview. We’ll have a translated version soon, which I’ll post here as well.

When sites like LinkedIn, Facebook and Youtube started rounding up fans, we realized that IBM has been deploying similar solutions for over a decade. Our internal employee directory, Blue Pages, stores over 500,000 profiles, much like an internal LinkedIn. Making internal communication efficient wasn’t easy, as IBM spans the world and works in many industries. It was simply a necessity.

Another aspect of Arjan’s interview related to the use of instant messaging solutions, such as MSN Messenger, Skype, GTalk and others, as THE corporate IM tool.

Any enterprise has to adhere to some regulatory restrictions (e.g store business transcripts for 3 years), not to mention the ability to authenticate the user – both don’t exist in public solutions. With corporate IM solutions, such as Lotus Sametime, those capabilities (and others) are built-in, not to mention the fast ROI we can show – reducing travel expenses and phone bills.

Only yesterday I spoke about Social Media Solutions for the Enterprise, at YCD/IBM event. Both of Arjan’s points, about social networks and corporate IM were discussed, with customer references showing the business value and added benefits. You can download that presentation at slideshare.net, or come to this event next Monday, and hear me speak about it.
The examples I mentioned were GE and Celina Insurance for Lotus Sametime (IM) and Ernest and Young and Sprint for social media solutions (Lotus Connections).
The full presentation is embedded below.

Last 2 speaking engagements as an IBMer

I’m not afraid of public speaking, on the contrary – I like it a lot. The interaction with the crowd, the presentations, seeing me on the big screen – all made me quite the popular speaker. Since I’m leaving IBM soon, you’ll have two last chances to catch me speak as an IBMer, this week and the next, about the subject that eludes us all (most of us at least) – Social Media ROI at the business.

The first event is ‘The Enterprise in the Digital Age‘ – a joint IDR (ISV and Developer Relations at IBM) and YCD (ISV) session about internal comm and marketing tools, held this Tuesday, the 17th, at IBM Forum. I’ll be speaking about Social Media ROI, focusing on some customer references of IBM’s Lotus Connections and Lotus Sametime, as well as our own (IBM) internal adoption story. The presentation is already available at slideshare.net.

The second event is The 2009 Israeli Chamber of Information Systems Analysts, to be held next Monday, the 23rd, at Kfar Hamacabia, Ramat Gan. I’ll be speaking around noon about (again) ‘The adoption of social media – enterprise 2.0 style’, providing an overview of the entire web/enterprise 2.0, what solutions are available today – both inside and outside the firewall, and wrapping up with IBM’s adoption of such tools. My presentation will be posted later this week at slideshare.net.

Hope to see you in one (or both) of these upcoming events.

Why do I love Topify

There has been lots of buzz online surrounding the beta launch of topify, an innovative service from my friends Arik and Ouriel, providing an email access to your twitter notifications. You can ask for an invite to the beta version by starting to follow @topify.

What does Topify do?
I set my twitter preferences to email me whenever I get a DM (direct message). The problem is (was actually) that I cannot ‘Reply’ to those messages – I need to go to my twitter application (mobile, web, desktop) and ‘Reply’ from it. Topify solves that problem. Another feature Topify offers is the ability to follow the people following you – directly from your inbox. You can see the short bio of the person, his/her last update, # of followers/following and other metrics. Want to follow – just ‘Reply’ to the message.
Ezra was kind enough to volunteer for this demo – thanks man! The email thread I captured below has 3 messages: DM I got from Ezra, my reply to him and Topify’s confirmation of that reply. It’s very simple and easy.

You can see the DM Ezra sent me ‘can i volenteer?’ on the top of the image.
Clicking ‘Reply’ via Gmail sends a message to ‘xxx_d_twitterusername@topify.com’ – where xxx stands for a unique topify user, ‘d_twitterusername’ is quite obvious.
Last message in that thread is the confirmation from topify that my message was sent to Ezra.

Now all I need someone to develop is a character counter for Gmail – since twitter allows up to 140 chars, and I’m using Gmail to reply, I lost count of the words, and my message got cut by topify. Arik/Ouriel – planning something like this?

What am I gonna do next?

First off I want to thank all the people that sent me messages (facebook, twitter and here) following my Moving on post from last week. Reading your positive feedback was pure pleasure, coming from customers, business partners, analysts and friends with whom I worked over the past 8 years. Thank you!

Some of you asked me where am I going, what am I doing next. So, here’s my answer:
As of today, I am still looking for my next challenge. The economic climate isn’t sunny at the moment, but the market is still very much active, and opportunities are always opening up.
If you have a friend, who knows a friend, who heard of an open position – here’s what I’m bringing to the table:

  • 8 years experience at IBM
  • Current (last) role: Software sales leader, for mobile, messaging, knowledge management, web-portals and social media solutions – annual sales of $1M.
  • Worked across all industries in Israel, focusing on enterprise (finance, insurance, government) but also SMB/SME.
  • Previous roles: Intranet Editor and Webmaster, Internal Comms Mgr. and IBM BP Center Marketing Mgr.
  • Familiar with marketing tactics and strategies, social media tools, market analysis and monitoring, budget allocations, interactive and advertising experience.
  • Direct and channel sales, pipeline management, generating demand, sales cycles, CRM/Siebel expertise, post-sale support.
  • Excellent knowledge of the IT market, both locally and globally, fast learner and technology savvy.
  • Almost 31, single (with a special lady), BA in Finance and MBA in Marketing, and a graduate of IBM Global Sales School.
  • Willing to relocate if needed.

I’ll be most useful to your company in two major fields:
Marketing – as a marketing manager, digital/internet marketing manager and/or marcom mgr.
Sales (IT) – software sales, sales leader/manager, account manager.

I’m well-connected, socially that is, so feel free to ask around for recommendations. If you need a formal CV, email me: dvirreznik at gmail.com or send me a DM on twitter. See you around 🙂

Photo from istockphoto, licensed.

« Previous Page — Next Page »