Just got back from the first bloggers’ tour at a news company, as 15 of us visited the offices and broadcasting studios of Channel 2 News (web and web) in Neve Ilan. The tour was organized by Liran Dan, VP Interactive Services and Anat Ginio, who among other things is the ‘voice’ behind @channel2news – thanks guys! One fact I learned at the beginning is that according to Israeli Law, every news broadcast MUST be aired from Jerusalem and Channel 2 News got an approval to shoot at the Jerusalem area – Neve Ilan is midway between the capital and Tel Aviv. Weird law, but that’s for another discussion..
It’s always interesting to visit at a news network, being at the studio and all, but with the Iranian election in the background, and the change twitter is bringing into this medium as well, it’s even more interesting. The goal of the visit, at least for me, was to understand how social media, twitter in this case, can support the on-going efforts to bring the news, as they happen, to the viewers.
Channel2news joined twitter some 6 months ago, and in the past 2-3 months they are putting some 50-100 updates a day, mostly breaking stories, special reports, live coverage and Q&A. Their online strategy includes twitter of course, and they sport a youtube channel as well, but are always learning this medium, trying to figure out the best way to use it. Learning is also about listening and asking for feedback, which Liran was interested in getting. We suggested to open a second twitter account, for breaking news (much like CNN Breaking News), that would alert followers to new stories as they happen, and also raised the option of ‘pulling’ live conversation data from twitter (trending topics or twitterfall) to get the public’s reaction to the story. I’m guessing the adoption of the latter will not happen soon, but our first proposal might.
Still, there’s much to consider when mashing community conversations with journalism, and I for one think it’s wise that Liran is exploring this step-by-step. Only 4 weeks ago they first asked viewers to submit questions to the weekend show (Meet the Press), and even thou they could promote this initiative more, they’re going slowly, for now. Twitter (and other social services) are changing the way we consume (and produce) content, but once you started, it’s almost impossible to undo.
I do believe social services will change the way we view the news, and the recent events from the elections in Iran proves it, but the battle between traditional vs. new media will bring new challenges, that must be solved. Journalists have a tough job these days, as they see/read/hear stories as they happen, but cannot report them until they were authenticated, and thus losing the scoop. The next 12 months are going to be pivotal in the history of the social web and its effect on the way we consume the news, so stay around, we’ll be right back… 😉
Links:
Channel 2 News on twitter
Channel 2 News on mako.co.il and reshet.ynet.co.il
My photos from the tour, Kfir Pravda‘s photos and Yarin‘s photos (on facebook)
