An archive of my writings from 2007 till 2011. If you're interested in the recent stuff, visit my Tumblr at dvirreznik.com.
I was very excited to hear the 2010 Emmy Winners, specifically Jim Parsons’ (Dr. Sheldon Cooper) win for The Big Bang Theory, Mad Men’s 3rd consecutive win for Best Drama and Modern Family‘s double win, for Best Comedy and Best Supporting Actor. Well deserved!! Watch them.
Picture part of a photo gallery, by Rolling Stones, ‘Inside Mad-Men‘.
Following the phenomenal success of Old Spice ‘Response’ campaign, it was only a matter of time until we’ll start seeing some numbers. As with any marketing activity, it’s all about generating sales, and I believe Old Spice met their target. Obviously the buzz generated by the campaign is priceless, and will be taught in business/marketing courses for years to come.
But enough talking, time to listen: Old Spice Social Media Marketing Campaign Case Study, by W+K (Old Spice’s agency). Enjoy!
Over the past 2 months at Inkod-Hypera I learned a lot about the importance of user experience (UX) and user interface (UI) in the process of making web (or mobile) products. First off, those 2 expressions are not the same, in fact, UX govern UI (in web-lingo: UX is the parent, UI is the child). Secondly, user experience (UX) is based on social and cultural trends whereas user interface (UI) is more based on technology – multi-touch, touch, mouse, command-line, speech, etc. The direct result of the latter is that user experience is both subjective in nature and dynamic, because it relates to an individual’s performance, feelings and thoughts about the system – that can change, over a period of time.
Google.com in 1999
Over at Inkod-Hypera we developed a proven methodology that puts great emphasis on UX, before Photoshop is even launched. We do product concept, benchmarking, usability testing, user interface planning (mockups/wireframes), functional specification and only then – guiding our in-house studio for the design aspect. During my time here, I’ve met with dozens of customers, 3rd party vendors, entrepreneurs, ad agencies, and more to get a feeling of how they perceive the field of UX and design. Unfortunately, especially with start-ups and 1st time entrepreneurs – the focus is still on the what, instead of the why/who/how.
Met this week a good friend, developer since the age of 12, ex-CTO, co-founder of 2 start-ups and CEO of a 3rd one, that told me ‘UX is the new semi-God‘. Not CTO, not the code, not the product (what) – but the business (why/who/how). And he said it took him 2 years to realize that, and outsource the work to an expert. It doesn’t matter if you’re writing the code in PHP, Java, .Net, or Rubi – the software will work. But if you haven’t figured out the user (who), the problem that needs solving (why), and the right way to solve it (how) – that’s not good.
I’m not saying ‘Hire us’, this is not a sales pitch (ok, ok – half sales-pitch). I do say ‘work with experts‘ – you have developers, right? Hire UX experts, or outsource the work.
Google.com in 2010
As the internet evolves, and mobile becomes a larger aspect of our lives, I hope people will pay more attention to user experience, and understand its importance from day 1, not launch + day 1.
I came across this story a while back and faved it for later, which is now. Innovation is defined as a change in the thought process for doing something or “new stuff that is made useful” (from Wikipedia). The following example focuses on the change in the thought process of a company’s CEO, and the actions he’s taking to keep his company in the lead.
Netflix Strategy - The Future
Reed Hastings, Netflix Co-founder and CEO, uploaded a presentation last month, called Netflix Business Opportunity (RSS readers click here). In the 40-slide deck, Reed quickly reviews Netflix performances to date and shifts to the future – threats and opportunities, and what his company must do in order to continue the growth and lead the market.
Netflix - The Future
In a candid inside look into his own company, Reed is saying ‘Our main revenue stream is dying, we need to find and cultivate a new one’. That’s not an easy statement to read, yet alone write, for a CEO. The DVD-by-Mail service will grow for 3 more years, but streaming will eventually replace it. If Netflix wishes to grow, it must focus on ‘a single segment of the streaming market, where we can gain and maintain leadership’.
Netflix segment - to lead and maintain leadership
How Netflix intends to gain and maintain leadership? By Democratizing Innovation, meaning leveraging the company’s assets – its customers and employees. Reed explains the threats to the company’s new strategy (Pay-Per-View, Piracy, Cable/Sat/DVRs, Direct/Online/Free, etc), but also how to compete with them – providing superior customer service, improving subscribers’ satisfaction, creating amazing user experience, and keeping subscribers raving about Netflix (among others).
Democratizing Innovation
The complete deck is embedded here, definitely worth the reading time. I know that once Netflix launch in Israel (expanding international begins 2010) – they have my vote, and subscription.
With its lack of Flash support in the iPad (and iPhone), Apple has opened a new front with Adobe in web and mobile design/development ‘wars‘.
I saw this infographic at Konigi blog, definitely worth the re-post: it describes the major features enabled by HTML5 that we need to be aware of – Canvas (1), video elements (2), geolocation (3), and offline storage (4). The graph also shows current and future support in web browsers: Chrome 5.0 is best (86%), followed by Safari 4.0 (79%) and Firefox 3.6 (77%). Those out there still using Microsoft’s browser, IE 8.0 is only at 26%. Click the image for full size (1200 x 1312).
HTML5 Inforgraphic
