Earlier this week I met with Menora Insurnace, one of the largest insurance groups in Israel, founded in 1935.
Menora are a veteran customer of Lotus collaboration solutions, featuring Lotus Notes for messaging, Lotus Sametime for instant messaging, Lotus Quickr for team collaboration and WebSphere Portal as their one-stop-shop for doing business, both internal and external.
Arjan Radder and myself met our colleagues at Menora to discuss how they can leverage their existing investments in Lotus solutions, and explore new growth engines for Menora and its customers through implementing social software solutions, such as a blogging platform, or social bookmarking service.
Menora employees are working out of their browsers, no client involved.
Their internal portal uses single sign-on to identify and authenticate the user, which in turn presents a unique homepage for each user, based on his/her permissions and preferences.
Their messaging platform is incorporated within the homepage, and they can access their inbox, calendar, address book and composite applications in a click of a mouse.
I’m always amazed to see the breadth of approaches customers take with their Lotus solutions. Building everything around the internal portal is an innovative concept, but in a SaaS (Software as a Service) era, putting everything online (behind the firewall of course) is the way to go.
You can read additional case studies here.
