Posts Tagged 'מדיה חברתית'

Power to the people – social media tracker

Published December 15, 2009 Uncategorized Closed
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Universal McCann‘s ‘Power to the People‘ survey is now in its 4th year, or better yet – Wave 4. Every year UM researchers go deep behind the hype of social media to reveal the dramatic changes in the way consumers are using the internet to create and share their thoughts, pictures and videos. Wave 4 was conducted between 11/2008 and 03/2009 covering some 22,000 users from 38 countries, in what is considered the largest global analysis of social media usage.

Highlights:

  • total estimated number of global active internet audience (16-54) is 625 million
  • mobile internet users has reached 125 million
  • 71.1% have visited a friend’s social network page
  • 33% of social networkers have uploaded a video to their profile
  • 62.5% created a social network profile
  • China has 111 million social network profiles, USA 57.8 million, Korea 11.9 million, Japan 10.2 million, UK 12.1 million

In short – the first (actually 4th) inside look into how social media and the internet have changed the way we behave. Must read, for marketer, consumer, business executive, anyone.

You can watch the results of that survey over at UM Wave 4 website – using a very cool visualization graph to see the changes in the past 4 years. Another option is to review the 40 pages PDF, available at Business Exchange.

Being effective AND measuring your success

Published July 29, 2009 Uncategorized Closed
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Run into this survey at eMarketer.com in one of my Google Alerts the other day. With all the plethora of information sources, I find it more difficult to focus on topics and trends that interest me, as well as joining in on conversations, so it’s good to know GAlerts still has some benefits.. 😉

The survey in hand was conducted between some 1,800 social media marketers in the US, asking them about the effectiveness of their practices – meaning which tactics they used, how effective those tactics were and how accurately can they measure such tactics. The results are not that surprising, but I would like to focus on next steps – how can we make those practices more effective and measured more accurately.

The first issue we’re seeing is the negative correlation between a tactic’s effectiveness vs. our ability to measure it accurately (graph below). The 3 most effective tactics are User reviews or ratings (47%), Blogger or online journalist relations (46%) and Forums or discussion groups (42%). When looking at the ‘Very accurately measured’ column, those tactics are ranked 3rd, 4th and 5th, respectively. With the expansion of broadband and the coming of web 2.0, everyone is a publisher, and thus consumers are more suspicious and don’t believe everything they read online. In the US the FTC are targeting bloggers’ freebies (PDF guidelines), and in the meantime there are some un-official guidelines on how to disclose and authenticate a sponsored conversation. In Israel on the other hand, things are moving slower (article in Hebrew).

The second issue pertains to hooking financial success with social marketing (graph below). It’s pretty obvious that social marketing is most effective for Brand reputation (39%), Brand awareness (37%) and Search engine results (38%). I’d like to point your attention to the Sales aspects of social marketing, Generate leads and Increase online sales. The marketers who were surveyed said that social marketing is not effective at Generating leads (35%) and Increasing online sales (46%). For social marketing to become bigger and better, we have to add revenues to the game, and being able to measure it. Dell are already showing the added value of their social activity on twitter, a new study finds correlation between social media and financial success and George Colony urges CEO to understand that social marketing is here to stay.

If we want social marketing to rock, Sales indicators must be inherent to any social campaign. It’s OK to start small, but start somewhere. Move the conversation from brand (only) to revenues as well. And one last request – be honest to your readers.

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Twitter/Facebook gave me 1000% boost

Published July 4, 2009 Uncategorized Closed
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Relax, not me personally, my blog got that boost.
With June (and 2Q) wrapping up last week, it’s an excellent time to gather some statistics around my blog, and I decided to make a comparison to the previous period, and maybe identify some trends. The period I looked at is 1H08 vs. 1H09.

Google Analytics is truly a powerful tool, and I was able to go very deep (drill-down) and round up some interesting figures. I wanted to verify 2 assumptions I made since Jan 2008:

The results supported both assumptions.
Traffic-wise, the first 6 months of 2009 generated 13,004 visits and 18,660 page views, almost twice than the 2008 period. The increase was expected, but the sources breakdown amazed me. I have a 3-step process for pushing my blog’s content: update my twitter, post to facebook and save to del.icio.us – between those 3 networks I cover almost 5,000 eyeballs (directly). It did the trick, big time!
Facebook generated 5 times more visits – 76 in 1H08 to 480 in 1H09, and twitter generated roughly the same growth – 82 in 1H08 to 490 in 1H09. Direct traffic from Google also increased, by 110%, from 2,800 in 1H08 to 6,030 in 1H09.

Location-wise, I got 3 times more visits from Israel, jumping from 930 in 1H08 to just under 3,000 in 1H09. The US remains my main source of readers, with 4,050 visits in 1H09 (comapred to 2,700 in 1H08). The EU were also loyal readers, with +50% increase in France, UK, Germany, Netherlands and Italy. Australia, India and Canada showed similar increases.

To be honest, I expected those results. With the explosion of new media, facebook, twitter, friendfeed and others, I would be surprised to see a lower figure from those 2 sources, especially when taking into account the amount of self-marketing I did these past 18 months.

Looking into the near future, I wonder what my 1H10 vs 1H09 will look like.. what source will show the most increase in visits? will blogs still rule the world or will we all lifestream our lives? What do you think?

Exclusive tour at Channel 2 News

Published June 25, 2009 Uncategorized Closed
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Just got back from the first bloggers’ tour at a news company, as 15 of us visited the offices and broadcasting studios of Channel 2 News (web and web) in Neve Ilan. The tour was organized by Liran Dan, VP Interactive Services and Anat Ginio, who among other things is the ‘voice’ behind @channel2news – thanks guys! One fact I learned at the beginning is that according to Israeli Law, every news broadcast MUST be aired from Jerusalem and Channel 2 News got an approval to shoot at the Jerusalem area – Neve Ilan is midway between the capital and Tel Aviv. Weird law, but that’s for another discussion..

It’s always interesting to visit at a news network, being at the studio and all, but with the Iranian election in the background, and the change twitter is bringing into this medium as well, it’s even more interesting. The goal of the visit, at least for me, was to understand how social media, twitter in this case, can support the on-going efforts to bring the news, as they happen, to the viewers.

Channel2news joined twitter some 6 months ago, and in the past 2-3 months they are putting some 50-100 updates a day, mostly breaking stories, special reports, live coverage and Q&A. Their online strategy includes twitter of course, and they sport a youtube channel as well, but are always learning this medium, trying to figure out the best way to use it. Learning is also about listening and asking for feedback, which Liran was interested in getting. We suggested to open a second twitter account, for breaking news (much like CNN Breaking News), that would alert followers to new stories as they happen, and also raised the option of ‘pulling’ live conversation data from twitter (trending topics or twitterfall) to get the public’s reaction to the story. I’m guessing the adoption of the latter will not happen soon, but our first proposal might.

Still, there’s much to consider when mashing community conversations with journalism, and I for one think it’s wise that Liran is exploring this step-by-step. Only 4 weeks ago they first asked viewers to submit questions to the weekend show (Meet the Press), and even thou they could promote this initiative more, they’re going slowly, for now. Twitter (and other social services) are changing the way we consume (and produce) content, but once you started, it’s almost impossible to undo.

I do believe social services will change the way we view the news, and the recent events from the elections in Iran proves it, but the battle between traditional vs. new media will bring new challenges, that must be solved. Journalists have a tough job these days, as they see/read/hear stories as they happen, but cannot report them until they were authenticated, and thus losing the scoop. The next 12 months are going to be pivotal in the history of the social web and its effect on the way we consume the news, so stay around, we’ll be right back… 😉

Links:
Channel 2 News on twitter
Channel 2 News on mako.co.il and reshet.ynet.co.il
My photos from the tour, Kfir Pravda‘s photos and Yarin‘s photos (on facebook)

Twitter grew 1,444% in a year

Published June 24, 2009 Uncategorized Closed
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If someone here needed another proof to the change twitter has made, Nielsen released its Social Media QuickTake for May 2009, showing an amazing 1,444% growth in Twitter.com visitors – from 1.2m in May 2008 to 18.2m in May 2009. Wow! Time spent on twitter.com per person (not factoring the twitter apps I imagine) has also risen – from 6min in May 2008 to 17min a year later (+175%). Both are amazing figures, showcasing the revolution twitter has made in 2008/9 – starting with The US Presidential Election, the Earthquakes in China and the Elections in Iran.

The question now is ‘what’s next’, for twitter, facebook and others, as they reach super-mass adoption, and would (obviously) prefer to avoid ‘the myspace phenomenon‘. Nielsen already noticed that the ‘month-over-month’ rate is very minor: +7% in # of users and -1% in time spent – which in social networking terms is bad. That halt in growth has to do in part to the business model, or lack of it.

Twitter is a lot of things, and I salute the guys for providing the platform and building an impressive ecosystem, but at some point in time someone at Twitter HQ will need to step up and present what they plan for twitter in 2010.

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Mobile & Media Consultant. I help startup companies launch products to the consumer market. Reach out: dvir.reznik [at] gmail.com
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This is my personal blog. The postings here do not represent the thoughts, intentions, plans or strategies of my past employers or of my clients. It is solely my opinion.