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Magic over Lotus – The Ministry of Finance

Spend couple of hours this morning at The Ministry of Finance (MOF), a veteran Lotus customer, with some 1,200 employees spread out mostly in Israel and some in locations worldwide.

Lotus was introduced to the MOF back in 1997 (!), with Lotus Notes 4.5. Since then, dozens of applications were developed, including SMS (text messages), fax server, document manager, scanner, meeting rooms reservation, car pool and many more. Particularly I liked the SMS application: open up a new email, and instead of inserting an email address in the ‘To’ field, you write ‘mobilenumber@SMS’, and Lotus Notes identify the ‘@SMS’ and changes the ‘Text’ field into SMS template. Brilliant !

The MOF is also a green business, paperless office. Their internal document management repository was developed back in 2002, and currently holds over 15GB of data – documents, spreadsheets, presentations, faxes, scanned newspapers and more. Nothing is printed, everything is saved in a Lotus Notes DB and the users can share content easily, across the network.

Brilliant usage of Lotus Notes and Domino. I was trully surprised of what they did.

While on the matter of customer successes, here’s an event worth writing down.
Mark your calendars for Monday, September 8th: KM and Collaboration User Forum, where IBM customers will present some of the work they’re doing over our Software solutions. The IT manager of MOF is already in the speakers list.

Links:
Ministry of Finance, Israel
IBM Software for a Greener World
KM and Collaboration User Forum – Monday, Sep. 8th, IBM Israel HQ

2Q Results: Lotus Software revenues up 21%

Yes folks, it’s that time of the month, when the corporate giants are reporting 2Q earnings.
IBM (IBM) just reported its results, with total revenues of $26.8B, up 13%, with EPS beating the market by 28%, to $1.98.

The quarter in numbers:
Total revenues of $26.8B, up 13% Y/Y;
Software revenues of $5.6B, up 17%;
Lotus Software revenues increased by a whopping 21% Y/Y !

The rest is available at the official press release, at Yahoo! Finance or at the nearest Google.

And final thanks to seekingalpha.com, for consolidating all the info into one spot.

Analyzing blog traffic – FF vs IE and FB vs. Twitter

There are two things I like about using Blogger as a blogging platform:
  • Ability to add pretty much everything I see on the web, as a portlet or worst case – using HTML/JS
  • Analyzing traffic using Google Analytics.

I know wordpress and others allow for pretty much the same flexibility, and probably, someday, I will opt for WP in my own domain.

I’ve been incorporating some metrics into my blog, part of the openness and sharing I feel any blogger must adhere to. There’s no point sugarcoating things, not in the web 2.0 era.
Eventually, things come out. There are two interesting statistics I’d like to share, and your feedback and opinion are most welcome.

Firefox vs. IE
The first graph is analyzing traffic based on the user’s browser.
Apparently, people using the fox are spending double the time on my blog (65% to 32%), even thou the gap in number of visits (FF vs. IE) is only +200 pages, in favor of FF. I’m not the first to observe this, as FF is also the fav browser over at Luis Benitez. My guess is that FF users are more technology savvy – in a recent study, over 83% of FF users are running the most updated version.
Also, I guess FF users are more custom to getting their daily fix by un-traditional medium – blogs, podcast, forums, twitter and such (in contrary to traditional sources as CNN, Fox, BBC, Ynet, Calcalist, etc). Then again, there could be no reason what so ever…

Twitter vs. Facebook
The second graph analyzes the top 10 referring sites to my blog, excluding direct traffic and search engines results. There are also columns for pages/visit and avg. time on site. I’ve highlighted in purple sites leading traffic to my blog, and in green the average time people spend.

In #1, way ahead of the rest, planetlotus.org, THE place to be heard, seen and read, at the Lotus community. The #2 site referring to my blog is Google Images. A surprising result I might say, but still, shows you the importance of image tagging and ‘alt name‘.

What I found more interesting is the 4th column, Avg. time on site. Apparently, people coming over from Blogger spend the most amount of time, over 5 min! In web 2.0 terms, that’s A LOT.

At #3 we can find traffic coming from facebook, which is also interesting. I tend to post stuff to my profile, from my blog and other sources. Good to know that although I don’t get that much traffic from facebook (only #8), my facebook buddies are spending 2min on my site!
Thanks friends. Conclusion: they like what they see, so I should keep posting.

There’s also the twitter angle. From time to time I tweet about the things I read. My followers are all early adopters, and technology savvy, so they will check the link out, but will ‘fast-read’ the page and move on. I guess tinyurl is also co-responsible for the traffic – you would click on http://tinyurl.com/63b28k and think twice on http://dvirreznik.blogspot.com/2008/07/my-bff-alan-lepofsky.html.
Hence why twitter is #4 on traffic referrals, but lower on time spent.

Links:
Google Analytics
Google Analytics Help Center

40% Y/Y growth for Enterprise 2.0 market

According to a Wainhouse Research study, recently released, the Enterprise Social Networking (ESN) market will reach $2B by 2013, with a projected 40% growth Y/Y.
The study, The Enterprise Social Networking Landscape, Volume 1: Market Dynamics, Sizing and Forecast, states that the ESN market is still in its infancy stages, reaching ‘only’ $200m.

Wainhouse Research conclusion (emphasis by me):

Social Networking in enterprise is inevitable. This conclusion is based on the benefits enterprise could achieve from using social networking technology and tracking historical adoption patterns of similar technologies.

This study is a complement report to IBM’s Strategy for Taking Social Networking to the Enterprise: An Inside Look at Lotus Connections report, released earlier this year.

In Israel, the market is still trying to understand what enterprise 2.0 is all about, and how they can harness those solutions to generate revenue. Probably the local ESN growth rate will not be 40% in 2009, but I’m positive Israel will discover enterprise 2.0 in the first half of 2009. We have excellent partners already working with a limited number of customers on adopting such solutions, building the business cases and best practices.
Wanna be an early adopter of enterprise 2.0? Now is the time to do so.

Links:
MarketWatch – Enterprise Social Networking Market Expected to Reach $2B by 2013
Wainhouse Research – Enterprise Social Networking reports
Adopt enterprise 2.0 – I want a facebook thing. I think.

[photo from Flickr.com]

My BFF*, Alan Lepofsky

My close friend and colleague, Alan Lepofsky, announced on his blog that he is leaving IBM and taking the position of Director of Marketing at SocialText, alongside Ross Mayfield. Wow!

Alan has been in Lotus since it was, well, Lotus, back in 1993. Lotus (and later IBM) is the only company he knows. For the past several years Alan has been the senior evangelist dude for Lotus Collaboration strategy, and if you happen to get an email from him, IBM email, his title is ‘Lotus StrategizR’ – COOL.


I came to know Alan some 2 and a half years ago, in my previous role, when I started to get into social media and collaboration, within IBM. Alan was the top result on every internal search I did, and the relationship began. Upon moving to Lotus Software I often quoted his posts and opinions, and he really helped me understand faster what Lotus Collaboration is all about.

The highlight of our (ongoing) relationship had to be LCTY Israel, back in March 2008, where Alan was keynote speaker. His time in Israel was well spent, business and personal, and it was a blast hanging out with him, touring Jerusalem for a day, IBM Party, visiting Haifa Research Labs and hearing him speak. Even thou his keynote was way longer then scheduled, no one said anything – they were hypnotized by his passion, dedication and belief in Lotus, and its collaboration benefits.
Pictured here, outside IBM Haifa Research Labs, you can see some of his enthusiasm – Yellow long-sleeved short (in the Israeli climate), smiling as always, after hearing what IBM researchers are working on in the collaboration space.

Alan, it was an honor and a pleasure working with you in Big Blue, and I wish you all the best as the new marketing chief for Socialtext.

* definition of BFF

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Mobile & Media Consultant. I help startup companies launch products to the consumer market. Reach out: dvir.reznik [at] gmail.com
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This is my personal blog. The postings here do not represent the thoughts, intentions, plans or strategies of my past employers or of my clients. It is solely my opinion.