Posts Tagged 'מסרים מיידים'

Instant Messaging = Instant Savings

IBM recently published a case study, showcasing how IBM is using instant messaging (IM) across the company as well as with BPs and customers, to improve communication and employee productivity. Internal usage analysis points out that IM surpassed e-mail as the preferred communication method within IBM. Amazing !

Adam Gartenberg wrote about IBM’s own experience with Lotus Sametime, specifically the MONEY point – we saved over $100M in travel and phone expenses because we use instant messaging to communicate. With other IBMers, with business partners, even with customers (Sametime Gateway).
A local Israeli website also picked up the translated version of the story (Hebrew).
The full case study (PDF) is available here: IBM CIO Office case study – use of Lotus Sametime.

I ask about instant messaging (IM) in every customer visit. In my next post I’ll comment about some of Lotus customers in Israel who are using Notes/Domino and Sametime – and can’t imagine a life without it.

IM is an old technology – ICQ were the first, then came MSN Messenger, Yahoo Messenger, Google Talk, Skype, Facebook Chat and others. All excellent services, but all public. Not secured, not behind the firewall, not enterprise ready. Lotus Sametime is 10 years old. It was born in 1996 by a small company in Israel called Ubique, and announced officially in 2000. With more than 100 million corporate users, Lotus Sametime is the leading corporate IM solution in the world. And instant messaging is a business tool, not something my kid plays with.

You can start saving today.

“You’re so Fired !”

Now, truthfully, wouldn’t you like to do what they’re doing? at least once?!
I totally see myself in a helmet, bashing old IT hardware – looks FUN !!

Seen at Adam’s.

And, while we’re at Lotus Sametime – Happy 10th Birthday !!!
Yes, IBM Lotus Sametime, the award-winning corporate instant messaging solution, with over 18 million users, is 10 years old. And what a better present than (another) award, this one from Frost & Sullivan, 2008 North American Enterprise Product of the Year.

IBM Lotus came out swinging with its Sametime unified communications and collaboration product suite,” said Melanie Turek, Frost & Sullivan. “One of the key things that makes Sametime standout from competitors is that it supports multi-vendor environments, which are the norm for most mid- and large-size organizations today.

Happy Birthday !

Mobile & Media Consultant. I help startup companies launch products to the consumer market. Reach out: dvir.reznik [at]



This is my personal blog. The postings here do not represent the thoughts, intentions, plans or strategies of my past employers or of my clients. It is solely my opinion.